Cable Connection & Supply (CCS) will take back any standard stocked item that meets the following return criteria:

1. The product is new, unused and in resalable condition.
2. It is returned in its original packaging including all materials and packaging it was sent in.
3. Product must include the original packing slip that states the reason for return.
4. The item(s) must be returned within 14 days of receipt.
5. All returns must have a RMA number issued by CCS.
6. All returns are subject to a 20% restocking fee.
7. Any items on sale or deemed as "specials" are non-returnable, non-refundable, and sold as is.
8. Due to the nature of custom work, once a proof has been approved all custom work is non-cancellable and non-returnable.
9. Customer is responsible for all shipping cost associated with sending the return back to CCS.

Please contact websales@ccs.inc for a RMA number.

Please Note: Cable Connection & Supply (CCS) reserves the right to cancel and refund (when applicable) any order, or portion of any order, for any reason including, but not limited to, availaibily, pricing, descriptions, checkout errors, website malfunctions, discount codes, bundles, etc.